Q&A with our technical director; Steven Parry

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Date: June 27, 2017


As everybody knows, the success of any company is not down to one person but a team of people working towards a common goal. Although there always needs to be a driving force behind that team – for Physio123 that driving force is Steven our technical director who oversees all web development and graphics ensuring projects get delivered on time and to a high standard.


To celebrate the 10 year anniversary of Physio123, we sat down with Steven and chatted about everything from his most memorable Physio123 project to what he had for tea last night.

What do you do for Physio123?

I am responsible for ensuring all the services we provide are of high quality and add value to the therapists that we work with.

I am involved in a little bit of everything. Whether it be ensuring web developers get things done on time, providing quality assurance on any graphics projects or looking at ways we can develop and grow our services for Physio123.

What is your most memorable (Physio123) project?

All the earlier ones I built when it was just me and my brother when we first started the company. There are clients who signed up 10 years ago who are still with us today due to the success of the website. It’s success stories like these that make me feel like we are making a positive difference. We have since rebuilt its website to make it mobile friendly, optimised to perform well in search engines and still brings in new patients.

What’s your dream Physio123 project?

Something that combines everything such as redesigning an existing website for an established clinic. A project that includes all the services we offer from graphic design, printing, social media and marketing. It’s a great way to get our team working together on a common goal.

The best projects are the ones where you see the impact you have – where you can see a website bringing in new patients for our customers and making a positive difference to their businesses.

The best projects are where we take someone who is a sole practitioner and help them on their path to having an established private practice with multiple therapists and multiple clinics.

Ok, so we have a good idea of your role and day to day duties but we’d like to know a little more about the office life and the people you work with.

What’s the first thing you do when you come to the office?

I always check my calendar to see what’s in store for the day ahead. Generally, I would meet with the accounts manager, Rebecca and she would give me a daily rundown of everything that needs to be actioned – she keeps me in check. I will also speak to all the web developers about the projects they’re working on to make sure they are on track to meet any deadlines.

What are you doing for the rest of the day?

I am in a meeting with Rebecca to discuss how Physio123 are marketing ourselves. We are also going to do some quality assurance to review the latest batch of websites we have built and ensure they are all to a high standard. Hopefully Rebecca will let me go soon so I can pop down to Tesco for a late lunch to pick up a pasty – I need to be ready for a meeting this afternoon – I am teaching one of our web developers about design.

What’s the best works night out you’ve had?

It’s always great when everyone from the office gets together outside work but I would have to say the Christmas do last year. It was a Winter Wonderland theme and had everything from dodgems to an open bar. On hindsight it was probably a bad idea mixing the two together.

And now, a little quick fire round…

In the office who…

Is the messiest – Rebecca our accounts manager. It baffles me how someone who is so organised in their work can have such clutter on their desk.
Is the funniest – Barry. He speaks few words but those few words are golden.
Is the bossiest – Definitely Rebecca. I suppose that’s a necessary personality trait for any accounts manager though.
Is the best dressed – Anita. I have never seen someone pull off a hat quite like Anita.
Is the loudest – Kev. You can usually hear him before you see him.

Thanks for taking your time to talk to us Steven, final question…What did you have for tea last night?

Me and Daniel stayed late working on Physio123 projects so we shared a takeaway and it was delicious.

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